FAQ

How do I place my order with you?

You can place your order with us through whatsapp or email using our order form in our Order Now section.

Just browse our Menu choose your preferred cake style, color palette, cake size & flavor and we’ll take care of the rest! Once your order has been confirmed and accepted we will send an email confirmation to you with the order details and invoice.

Do you make vegan or gluten free cakes?

We do accommodate certain cakes to be gluten free/vegan. Please contact us to find out if we can accommodate this with your cake.

How long do your cakes last?

As our cakes are freshly made from scratch, with no preservatives- we recommend for you to enjoy our cakes on the day picked up/delivered or within 4 days. If you do need to have your cake a day before an event, this will be okay too! Just be sure to store our cakes properly. (see below)

How do I store your cakes?

To store our cakes, keep it in the normal fridge, covered in it’s box. If you prefer a softer frosting and cake, you can take it out of the fridge and have it sit in room temperature for an hour before it is ready to be served. Please keep our cakes away from direct sunlight/heat so the buttercream decor can remain in tact.

Do you deliver your cakes? And where to?

Please see our Order Now page.

How long in advance do I have to place an order with you?

We are a made-to-order bakery, serving our clients on a first come first serve basis. Thus it is best to place your order as soon as possible to avoid disappointment, since we have limited availbility and are quickly booked out each week.

There is a cake in your gallery that I really like. Can you make something similar?

Yes we can in terms of styling and color palette only. Please note that all our cakes are handcrafted and uniquely styled, so we are unable to exactly duplicate any cake design and decor placement and composition. No two cakes from our kitchen will look identical.

Can I change my order once it’s been placed?

Yes, you can change your order with 5 days notice. Simply whatsapp or email us with what changes you’d like to make to your order and we will update your order via email confirmation. We are not able to accept any changes to your order with less than 5 days notice.

What is your cancellation/refund policy?

Due to the full schedule of our kitchen, and to be considerate of the advanced pre-orders our clients make, we do not offer a cancellation or refund policy once an order has been placed. Do kindly make sure that your dates and details are set before you place an order with us.